Can You Trust Your HVAC Repair Company?

Has your comfort control system broken down? It’s difficult for folks living in Rosenberg or the surrounding Houston area to be without a working HVAC system. If you require heating or an air conditioning repair, then you’ll want to find a reliable company to serve you, like Custom Comfort Air.

Here are some guidelines to follow when selecting a repair team.

Find Out if the Company Is Licensed

A licensed business has been approved by the state or local government to operate as an HVAC company. This means it has correctly responded to a particular list of requirements. These requirements may include proof of liability insurance, skill testing, and documentation of a formal apprenticeship. Licensed companies are responsible for the work they do inside your home. You can verify licensing by checking with your state’s small business licensing department.

Check for Credentials

Qualified technicians are typically proud of their certifications and the work they leave behind. Brand-name manufacturers provide HVAC technicians with repair and installation training for their products. Carrier, Trane, and Lennox are just a few of the manufacturers offering certifications for technicians. However, if you have an older unit that’s no longer made, you’re not out of luck. Most repair teams can make general fixes to any make and model.

Choose a company that has taken the time to have its credentials verified by a third-party vendor. Look for both training and business credentials such as these:

  • Better Business Bureau (BBB) accreditation
  • Factory-trained certifications
  • HomeAdvisor Seal of Approval
  • NATE certification

Ask About Fees, Guarantees, Warranties, and Refunds

As small business owners, each company has a right to define what its policies are regarding the repair process. Look for this information on the company website before making an appointment. Some may charge you a service fee for showing up and inspecting the system without making a repair.

When you need repair in Rosenberg, we offer affordable rates and quick service. Call Custom Comfort Air today to make a repair appointment for your air conditioner or heater. We can also assist with indoor air quality issues.