Choosing the Right HVAC Contractor for You and Your Home
Custom Comfort Air has been serving Houston and the surrounding areas since 1969. We are a full-service HVAC company that handles everything from new installations to maintenance and minor repairs. We even offer a Gold Club that helps our clients save significantly over the long term. Excellence in customer service is everything to us. Not every company takes the same approach, however. There are certain steps that you should take to ensure that you’re treated well and that you get excellent value for your money.
Seek an Established Contractor
When hiring an HVAC contractor or any contractor, it’s in your best interest to choose companies that are well-established in their communities. You get can get burned by a fly-by-night outfit. On the other hand, you can have confidence that a company serving Houston for five decades is going to stand by its work and be there for you even after you’ve paid.
How Well-Regarded Is the Contractor?
How well respected is the contractor with your neighbors and even online? Look to associations as well. We’re proud to be an accredited business with the Better Business Bureau and to have maintained an A+ rating. Custom Comfort Air also has an excellent track record on Angie’s List and performs work according to standards established by ENERGY STAR.
Pay Attention to Estimates and Quotes
Most successful HVAC companies offer free on-site estimates and consultations for major projects such as installations. Be wary of companies that want to quote you over the phone. It never hurts to get three estimates or so.
Note the Approach to Customer Service
You deserve a customer-oriented company. You should be comfortable with your HVAC technician and trust your gut when it comes to first impressions. Your complete satisfaction is so important to us that we offer a 100% satisfaction guarantee. Our goal is to ensure you get excellent service, reliable heating, and high-quality cooling services at a fair price.
Thank you for considering Custom Comfort Air. We’d be happy to answer any questions that you may have and to schedule an estimate at your convenience. Call us today.